Return Policy

All Sales Final

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items

Products on promotion, custom items and gift cards are final sale. 

Exchanges

Unfortunately our system does not currently support exchanges, but we would be happy to arrange a return and reorder. This policy applies to all purchases. In order to arrange a return and reorder, please contact us at info@bridgethebump.com. 

 

As a small business, we work diligently to keep our prices competitive while maintaining the quality of our products/services. Shipping rates, unfortunately, are a factor that we have to pass on to our customers. These rates are determined by various external factors, and while we understand the inconvenience they may pose, they are essential for the sustainability of our operations.

In light of this, we kindly request your understanding that refunding shipping costs would significantly impact the margins of our small business. Every sale is crucial for us to continue offering the level of service and quality that our customers have come to expect.